Privacy Policy
Data Collection and Usage
Types of Data Collected:
- Name
- Email address
- Phone number
- Conversation history (for Aruna AI Chatbot users)
- Photos (for Rupa.AI photo product users)
Purpose of Data Collection:
- Improve service and personalize user experience.
- Provide relevant support and information to users.
Data Storage and Access:
- User conversation history is stored on Rupa.AI servers and databases and is only accessed by other parties if necessary for service provision or required by law.
- Conversation history data is stored for 7 days and is deleted periodically or upon user request.
- Uploaded photos are used only to create that user's photo results. They are processed by third-party AI model and storage providers, including providers outside Indonesia.
- Original uploaded photos are deleted after the results are delivered. For company team photos (Corporate Headshot), employee selfies and working files are deleted once the company has received the final files.
- Users can ask for earlier deletion of their photos and data by emailing hello@rupa.ai.
Data Security
We implement various security measures to protect your personal data, including data encryption and secure server usage.
User Rights
You have the right to access, modify, or delete your personal data. To exercise these rights, please contact us at hello@rupa.ai.
Third-Party Disclosure
We do not share your personal data with third parties unless necessary for service provision or required by law.
Privacy Policy Changes
Rupa.AI may change this Privacy Policy at any time by providing notice to you. By continuing to use Rupa.AI sites, applications, and properties after changes to this Privacy Policy, you agree to be bound by such changes. If you do not agree with changes to this Privacy Policy, you must stop using Rupa.AI sites, applications, and properties.
Governing Law
This Privacy Policy shall be governed by and construed in accordance with Indonesian law, without regard to conflict of law principles. You agree that any dispute, claim, or action arising from or relating to this Privacy Policy shall be resolved exclusively by the courts in South Jakarta.
Contact
If you have any questions about this Privacy Policy or the use of your personal data, please contact us via email at hello@rupa.ai.
